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Sales Order Management

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Sales Order Management

Customer Applications - Price Management - Sales Order Entry
Sales Rep Applications - Sales Analysis

The Sales Order Management module encompasses the complete spectrum of customer order management.  From customer credit to contract pricing, and from order entry to shipping  confirmation, the use of this module is a significant step towards a complete distribution control system.

 

Pricing schemes can be applied to match the various pricing strategies and algorithms required in a wide variety of markets. The provision for structuring customer-buying groups enables the tracking of sales history through deep distribution channels.  The customer credit management features are fully integrated with order entry and shipping confirmation to enforce various levels of credit hold.  Order limits and credit limits may be applied by customer or buying group.

 

Sales commissions and royalties may be calculated for multiple sales reps per order, and may be based on product or total volumes of sales.

 

The features in this module include:

  • Multi-Enterprise Customers
  • Customer data maintenance & history with various inquiries and reports
  • Customer credit information and processing
  • Check customer history and complaints display during order entry
  • Credit review and hold release
  • Customer contract pricing and releases
  • Tax matrix maintenance
  • Sales tax by ship-to zip code
  • Multilevel price and discount matrix
  • Stock, ship and price units of measure
  • Customer and Order Level discounts
  • Separate on-line pricing & availability checking using pricing scheme for customer, item and quantity.
  • Multiple ship-to and bill-to references
  • Separate ship-to, sold-to, and bill-to addresses
  • Shipping lead-time by ship to location
  • Unlimited customer coding scheme
  • Customer buying groups
  • Ship-via, freight, FOB and invoice terms maintenance
  • On-line order entry editing and availability checking
  • Substitutes and Supersede items
  • Instant ATP calculation and display during order entry
  • Price development from costs
  • Automatic backorders
  • One-step or two-step orders
  • Automatic tax / discount / commission calculations
  • Sales rep quotas/rep commission definition
  • Multiple commission splits by order and order line
  • Sales quotas vs. actual sales
  • Automatic inventory status updates
  • Acknowledgment, pick list, shipping manifest, invoice, pro-forma invoice
  • Email customer documents
  • Create sales orders by copying other orders, quotes or invoices
  • Optional staging, packing, & containerization
  • Sales analysis reports and inquiries
  • Shipping performance reports
  • User defined accounting interface
  • Create Purchase Orders from sales orders
  • Create Work Orders or repetitive schedule entries from sales orders
  • Create multilevel work order cascade for entire job from sales orders
  • Product Configuration
  • RMA, Warranty Tracking, Service Work orders
  • Prepayment on Sales Orders
  • Enter prepayment data for sales orders with automatic credit card surcharges
  • Multiple miscellaneous charges:
    • User Entered
    • Percentage of Gross
    • Percentage of Discount Gross
    • Percentage of Freight
    • Percentage of Payment
    • Percentage of Taxable
    • Fixed Value
  • Automatic freight credit
  • List Price Rounding
  • Batch Shipment feature
  • Batch Staging feature
  • Streamlined containerization process
  • Controlled Item Shipment Reservations
  • Catalog Pricing
  • Variable customer credit/order limits based on average days to pay
  • Global comments for sales order forms
  • Tracking of customer owned inventory
  • Freight charges can be calculated by sales order gross high
  • Sales order reports can be printed to fax to e-mail to customers
  • Restrict customer/item purchases
  • Sales order entry by zip code
  • Sales order entry by phone number
  • Customer search screen for sales order entry
  • Item search screen for dales order entry
  • Promotional item matrix
  • Third party shipping accounts for Clippership
  • VeriSign™ for payment processing
  • Multiple customer/prospect mailing addresses
  • Pricing from specific plants
  • Sales order splitter by plant
  • Alternate currency conversion

 
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