The features in this module include:

• Integration with the following modules:
  • Accounts Payable
  • Accounts Receivable
  • Inventory Management
  • Sales Order Processing
  • Work Order Management
  • Return to vendor Management
• Can be generated based on existing sales order
• Return Bonus can be paid to a customer who has returned or will return the item
• Service representative labor rates are set up individually for each customer so that different service labor rates can be charged for different customers
• Vouchers can be generated for the cost of the failed item and/or for the return bonus
• Repair work orders can be generated for the warrantied item
• Customer accounts can be credited for failed items
• Invoices for the return bonus can be generated if a customer was paid a return bonus but never returned the item
• Sales orders are generated for the shipment of replacement items to the customer
• Returned items that are not defective can be returned to inventory
• The quantity on hand and ATP for replacement items is displayed
• Separate ship-to, sold-to, statement-to, and bill-to addresses
• Multiple ship-to and bill-to references
• Substitute and supersede items
• Automatic RMA generation for vendor items

NDS Manufacturing Software and Distribution Software both include the following applications:

• Financial Management

• Sales Management

• Sales Order Management

• Inventory Management

• Supplier Management

• Purchasing Management

• Warehouse Management

• Service Warranty

• E-commerce

• Additional Features

NDS Manufacturing Software also includes:

• Engineering Specifications

• Forecasting, MPS & MRP Planning

• Manufacturing Management